Cancellation and Refund Policy
The current pricing at our website are meant for courier to Indian customers residing in India.
The pricing is not the same for buyers from outside India. It is recommended to first take the pricing of the product applicable in their country by emailing at [email protected] considering the courier cost applicable there and to also check the feasibility if that can be sent online or not. The final discretion of accepting or rejecting the order lies with AbysmBooks.com.
AbysmBooks.com does not accept cancellation/refund requests under all circumstances once the order is made by the customer.
However in case of receipt of damaged or defective item you may request a replacement at no extra cost. In that case you have to check and verify the order and share to us the proof of defect with some snaps etc, by emailing to [email protected] within 24 hours only of receiving the product. We don’t entertain any feeling based requests of return/refund etc. So once you have received the order, it is considered as perfectly delivered.
- In case of any error our side (as described above), we do not charge extra for replacements/pickups and is done free of cost.
- Customer Support will inform you about the pickup process. While we try to pick up originally delivered item from most customer locations but there are certain areas/conditions where a pickup cannot be arranged (once we will confirm you). In such a case, you can ship the product through any other courier. You will be reimbursed with the shipping charges against the original receipt.
Digital products selling is also active at AbysmBooks.com specially for outside India Buyers and also for some select Indian Buyers (based on discretion of Abysm Books).
Digital products/services on AbysmBooks.com shall not be eligible for return or replacement.
All sales of digital files are final. Returns of same files are not permissible on website. Once you have purchased digital files. AbysmBooks.com encourages you to download it promptly. If you are unable to complete a download, please contact customer service @ [email protected] within 8 hours of the payment.
Further Abysm Books assumes no liability if your file reader/player does not support the file format made available by the seller on the Website or your browser does not support the file download application / software available by the Seller on the Website, by whatever name called. You bear all risk of loss after purchase and for any loss of digital file/s you have downloaded, including any loss due to a computer or hard drive crash. We may, from time to time, at our sole discretion, remove digital files selling provision from the Service without notice.
Rest information about cancellation and refund policy and pertaining details can be accessed from the terms and guidelines of this website.